How we collect, use, and protect your personal information
Last updated: September 2026
keen-elm is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
We may collect the following types of personal information:
We collect personal information through:
We use your personal information for the following purposes:
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
All third parties are required to handle your information in accordance with applicable privacy laws.
We implement reasonable security measures to protect your personal information from unauthorised access, modification, disclosure, or destruction. These measures include secure data storage, access controls, and regular security reviews.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely deleted or anonymised.
Under Australian privacy law, you have the right to:
Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.
Our website may contain links to external websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
keen-elm
Level 12, 180 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
The information provided on this website is for general informational purposes only. Consulting outcomes may vary based on individual organisational circumstances. Our services are not intended to replace professional legal, financial, or operational advice. We recommend consulting with appropriate specialists before implementing significant organisational changes. Past results do not guarantee future performance.